LEGAL REFERENCE

How re7 protects your privacy

Your account, deposits through JazzCash, Easypaisa, SadaPay and Raast, and gaming history stay private and secure. We explain exactly what we collect, why we hold it, and how...

Data encrypted end-to-endNo third-party sharing without consentPakistan-compliant storage
re7 How re7 protects your privacy

The privacy framework behind re7

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

Privacy support channels

Email Support Contact our privacy team at [email protected] for data...
Account Settings View and update your personal details, communication preferences...
Help Centre Browse our privacy FAQ section for answers about...
TRUST SIGNALS

Why your privacy matters on re7

Encryption Standard

All data in transit and at rest uses industry-standard TLS 1.2+ and AES-256 encryption, verified by independent security audits yearly.

Pakistan Legal Alignment

Our data practices align with applicable Pakistan privacy and financial-services regulations; we comply with local authority requests through proper legal...

No Data Brokers

We do not lease, sell, or trade your account details to marketing firms, data aggregators, or third-party advertisers under any...

Audit Trail

Every access to your personal information is logged; you can request a full audit of who viewed your data and...

Breach Protocol

If we detect unauthorised access to accounts, we notify you immediately, freeze affected funds, and escalate to authorities where required...

Annual Review

We conduct independent privacy assessments each year and publish a transparency statement showing data requests received from government and legal...

Privacy across re7 touch points

Web LobbyDesktop and mobile web collect session cookies and device identifiers to remember your login and game preferences; you can clear these anytime.
Native AppOur app requests location, camera, and microphone only for live-table features; all permissions are optional and can be revoked in device settings.
Live TablesBroadcast streams are encrypted; chat messages between you and dealers are logged for 30 days to detect abuse, then deleted automatically.
Payment LinksJazzCash, Easypaisa, SadaPay and Raast transactions go through separate secure gateways; re7 never sees your PIN or full card details.
WithdrawalsPayout requests require identity re-verification; your bank account data is encrypted and held only as long as needed to complete the transfer.
Account ClosureWhen you close your account, we retain transaction records for 7 years per law, but delete your profile, gaming history, and contact details within 60 days.
Retention ScheduleLogin logs expire after 90 days; chat and game data after 2 years; payment records after 7 years; cookies refresh every 12 months or on logout.

What you see on your account

Privacy Dashboard

Open your account and scroll to Settings → Privacy to see what categories of data we hold, download a full copy, or request permanent deletion.

Cookie Consent

When you first visit re7, we ask which cookies you allow—essential, analytics, or marketing. Change your choices anytime in account preferences.

Third-Party Links

If you click external links from our sportsbook or game lobby, that site's privacy terms apply. We note this on our terms page and in-game.

Email Frequency

Control how often we email you about account activity, promotions, and updates. Unsubscribe from any category in one click; we'll honour it within 24 hours.

Data Export

Request your account data in CSV or JSON format. We'll email it to you within 10 working days; it includes your profile, transactions, and game results.

Legal Holds

If your account is under investigation or subject to a court order, we'll notify you unless law forbids it. Some data may be retained longer than normal.

Privacy questions answered

Yes. Essential cookies keep you logged in and secure your session. Analytics cookies show us how the lobby performs. Marketing cookies track which games you viewed to show you relevant promotions. You control all three categories in your account settings.

Your profile, gaming history, and contact details are deleted within 60 days. We keep transaction records and deposit-withdrawal logs for 7 years as required by law. After that period, we destroy them permanently.

We do not block VPNs. However, if we detect suspicious VPN activity across multiple accounts—sign-in abuse, fraud markers, or bonus stacking—we may restrict access. Your account security remains our priority.

We share only what is necessary. Game studios see only your session ID and play history, not your name or payment details. Payment partners see your transaction details but not your account balance or gaming behaviour. We do not sell your data to anyone.

We monitor for suspicious login attempts and freeze your account if we detect unauthorised access. You'll receive an email alert immediately. Contact us right away if you notice unfamiliar activity, and we'll secure your account and funds within hours.

Live-table chat messages between you and dealers are stored for 30 days to investigate disputes or rule violations. After 30 days, they are deleted automatically. Private messages with support staff are kept for 2 years for training and compliance purposes.

If a government authority requests your data, we respond only to valid legal instruments such as court orders or warrants. We log every request and, where law permits, notify you that your information was disclosed. Our annual transparency statement details all such requests.